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Joanne Caffrey

Joanne is an Expert Witness regarding safer custody (prison & police) and the management of challenging behaviour and use of force in all sectors such as the criminal justice system, education, care and security. She works within the coroner, civil and criminal courts.

Her speciality is safeguarding vulnerable people during times of crisis from either themselves or the staff who should be safeguarding them but who apply inappropriate or unjustifiable use of force or seclusion.

Joanne was a police officer for 24 years and specialised in 2 main areas: Custody and safeguarding vulnerable people investigations.

For custody she worked 7 years as a custody sergeant followed by 10 years as lead custody trainer and assessor to prevent deaths and injuries within custodial settings. She designed and delivered the first ‘Safer Detention’ training programme which became a national package. In 2012 she received the British Excellence in Performance Award for her contribution to safeguarding prisoners and staff in custody settings.

For safeguarding vulnerable people Joanne wrote and delivered the first Professionalising Investigation Programme for the police which received a 2008 and 2009 National and UK training awards win. This programme became a national police training programme (PIP). This programme focused upon improving the investigation success for crimes against the vulnerable – particularly sex offences, domestic violence, hate crimes, stalking. She delivered a range of training within the police sector such as investigative interviewing, child sexual exploitation, achieving best evidence.

She now works with the custody, education and care sectors for a variety of safeguarding topics  which include physical intervention, use of force, conflict management, challenging behaviour, child protection, investigation of allegations against staff, interview skills, achieving best evidence, the safer administration and management of medication to service users,  safer recruitment, care planning for complex medical and behaviour needs, searching of service users, reducing suicide and self harm in service users.